A safe and secure return of adventure
We are dedicated to creating incredible adventures, that are run responsibly, so as the world reopens, our customers can continue to book and travel with confidence.
Looking for Travel Insurance with COVID cover? Our insurance policy now covers COVID-19 related issues as standard, with no additional premium charged. Click below to find out more information on our new insurance policy,
Book With Confidence
You can rest assured that with our industry leading booking flexibility and complete financial security, you are in safe hands if you need to change your plans.
We will refund you if we have to cancel the trip for any reason.
COVID-19 REFUND COMMITMENT
You will get a refund if you have to cancel your trip due to COVID-19.
21 DAY NO-FEE FLEXIBILITY
Transfer your trip free of charge up to 21 days before departure.*
COMPLETE FINANCIAL PROTECTION
Your trip is protected though Paypal Express Checkout
What you need to know.
✓You will receive a guaranteed refund if we have to cancel your trip for any reason.
✓You will receive a refund if you can’t join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the Government to self-isolate. View full terms here.
✓Up to 21 days before departure you can transfer to another trip free-of-charge (excluding international flights, and any non-refundable in-destination costs). Please note on our self-guided range of holidays you can make changes free-of-charge up to 31 days before travel. View full booking conditions for details.
✓Up to 42 days before departure you can cancel free-of-charge and we’ll refund the balance, and hold the deposit for you to rebook within 12 months of the date of cancellation (excluding international flights, and any non-refundable in-destination costs – view full booking conditions for details).
✓Your funds have full financial protection through paypal safe checkout & money back
✓Valid for new bookings made on or after 1st June 2021.
Travel With Confidence
Our 4 Tier Travel Safety Charter
You can rest assured that we only run trips that comply with our 4 tier Travel Safety Charter.
Our 5-stage approval process before a destination opens to our guests.
Enhanced, regular cleaning at accommodation, at meals and on transport.
HEALTHY SMALL GROUPS
We travel in small groups, and all members self-declare they are COVID-free before departure and take a temperature check on arrival.
Local and HQ office support available in every destination, all day, every day of your trip.