Some of our frequently asked questions.
- Professional Certified Guiding
- Top notch accommodation
- Meals and snacks (except on days specified in our itineraries where we have found people enjoy sampling the local cafes, eateries and bars)
- All your activities (although there are optional extras available if you want more)
- Transportation for the entire trip, starting from the airport where you will be arriving
- All you need to do is arrive and bring some pocket money for souvenirs, a few drinks here and there if you want them and for a few meals.
Anyone who travels with us also has a duty of care to other travellers and our team to continuously comply with local regulations and laws, in addition to the COVID-19 Health and Safety guidelines that we publish for touring with us in the destination. This ensures that everyone can enjoy their travels and still stay safe.
In line with recommendations from the World Health Organisation, we are implementing increased hygiene and sanitation standards, with a specific focus on the World Travel & Tourism Council’s (WTTC) Safe Travel protocols for tour operators and of the Adventure Travel Trade Association. Specific details of the hygiene, safety and well-being measures that will take place on your tour can be found in our COVID-19 Health and Safety guidelines.
Our Active Albania guides include detailed information on:
- Arrival health screening and monitoring
- Hand and respiratory precautions
- Social distancing on tour
- Sanitation of transportation and luggage
- Included meal arrangements
- Limiting contact/ physical touch
- If facemasks are required and where
If you are unwell prior to travelling, please contact us to make alternative arrangements as you will need to stay at home. If you do opt to travel under these circumstances, you will not be able to join the tour and will be referred for medical care in-country. Please refer to our Booking Conditions for more details on our cancellation policy.
In some destinations it may be compulsory to wear a mask in public or in certain places. If it is compulsory to wear a mask in public or elsewhere this information will be noted in our COVID-19 Health and Safety guide. Where a mask is required, you will need to source your own from home. Familiarise yourself with how to safely wear, handle and dispose of masks if wearing them when travelling. Your international carrier, departure airport or a transit airport may require that you wear a face mask, for information as to whether this is a requirement, please check with your airline.
Yes. We are working with our local teams to provide hand sanitiser though in some locations it is still in short supply. We recommend bringing your own personal supply for times when it is not available.
Yes. We recommend that all travellers have a contactless FX free debit or credit card to use whenever possible although there will be occasions where merchants do not accept credit/debit cards and you will need to use cash. In developing countries the need to use cash will be more frequent. When handling cash always use hand sanitiser afterwards.
We are no longer offering to match up solo travellers in twin share rooms. All of our tours now offer a Single room option. If you are travelling solo you will be required to purchase a single room for your personal use.
We will abide by the local laws or requirements regarding physical distancing on transport .
We may need to make some changes to the activities or destinations included on your trip to comply with advice from local authorities or updated health and safety protocols. We will endeavour to keep travellers updated before departure as our local teams continue to keep abreast of regional developments, including any closures or changes to sights and attractions. Although an open mind and sense of flexibility will help you get the most out of your trip, we will always aim to operate our tours exactly as per the original itinerary.